DaveHQ is an operations app for lawn care and landscaping business owners. This policy explains what we collect when you use the DaveHQ app and website, why, who helps us run it, and how to delete your data.

What we collect

Your account: your name, business name, email address, password (stored hashed by our authentication provider), phone number, and business details you add such as your logo, tagline, home base address, vehicle MPG and fuel price.
Your business records: the customers you add or import (names, service addresses, phone numbers, email addresses, plan and pricing, gate codes and notes), your services and prices, completed visits, invoices, payment status, schedules, contracts and documents you upload, and estimate requests sent to you.
Job photos: before and after photos you take or choose when you complete a service. The app asks for camera or photo access only when you add a photo. Photos are stored privately and shown only to you and, on that visit's invoice page, to the customer you send it to.
Customer-list photos: if you import customers from a photo of a paper list, whiteboard or screenshot, the photo is read once and then discarded. It is never stored.
Location from addresses: we convert the addresses you enter into map coordinates so Dave can plan routes and check the weather. We do not track your device's location.
Payments: if you subscribe to DaveHQ or connect Stripe to take card payments, Stripe processes the card details. We store only the subscription and payment status Stripe sends us, never full card numbers.
Support: messages you send us from the support page or by email.

How we use it

Only to run DaveHQ for you: building your daily plan and routes, Dave's briefings and recommendations, sending invoices, reminders and campaigns to your customers on your behalf, taking payments, and supporting you. We do not sell your data or your customers' data, and we do not use it for advertising.

How DaveHQ uses AI

Photo import: customer-list photos are sent to an AI model (Google Gemini, through Lovable AI) only to read the names, addresses and other details written on them. Photos are processed in memory, are not stored, and are not used to train AI models. Every row Dave reads is held for you to check before anything is saved.
Dave's voice tour: the spoken tips on each tab were recorded once with an AI voice. They are pre-made audio files; nothing you say or do is sent to an AI to play them.
Dave's briefings, schedules and time estimates run on fixed rules in DaveHQ, not on an AI model.

Emails to your customers

Invoices, reminders and campaigns are sent from DaveHQ's email service with your business name as the sender and your email as the reply-to address. You are responsible for having your customers' permission to contact them.

Who helps us run DaveHQ

Lovable Cloud (Supabase): hosting, database, file storage, and sign-in
Lovable email: sending account and customer emails
Lovable AI (Google Gemini models): reading customer-list photos on import
Stripe: subscription billing and invoice card payments
OpenStreetMap Nominatim: turning addresses into map coordinates
Open-Meteo: weather forecasts for your service areas
Google Fonts: the fonts the app displays

If you connect an AI assistant to DaveHQ, it can read the business information you allow it to, and you can disconnect it at any time from Profile.

Security

Data is encrypted in transit (HTTPS). Each business can only read its own records, and photos and documents are stored in private storage.

Retention and deletion

We keep your data while your account is open. You can delete your account at any time in the app: open Profile and tap Delete account. This permanently removes your account, your business records, your customers, and every file and photo you uploaded, and stops any DaveHQ subscription from renewing. If you can't sign in, see how to request deletion. Stripe keeps its own payment records as the law requires.

Children

DaveHQ is a business tool and is not meant for anyone under 18.

Changes

If we change this policy in a way that matters, we'll update the date above and tell you in the app or by email.

Contact

Questions or requests: support@davehq.app.

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